Make Smarter Decisions With Mobile Surveys and Forms

Gather feedback and preferences with SMS forms and surveys

Gather customer insight

With your bulk SMS messenger account you can create multi-page forms and surveys, asking any type of questions you need, to send as a clickable link in a text message.

Data collection fields such as tick boxes and radio buttons can be used for market research, while the star rating function provides a simple way for immediate customer or employee feedback. Your customers could also use the time and date pickers to make bookings and appointments whilst they’re on the move.

Image
Image

Affordable, accessible and convenient

Mobile surveys and forms are an affordable and convenient way to reach your customers, with a proven high response rate.

The reporting functions in our online platform allows you to view and export your results, so your data is always accessible. You don’t need any developer skills to create them, simply configure your survey within our online platform.

Create specific skip logic for surveys

Our Survey Logic enables users to create surveys and data capture forms that present specific questions or pages to respondents, based on their previous answers. Did a customer provide a poor rating? If so, use skip logic to skip to a page that asks for information as to why they didn’t enjoy their visit or experience.

With Survey Logic, you can include skip logic to improve usability and response rates with a tailored and relevant customer experience, all driven from a single survey or form.

Image

Mobile forms and surveys features

Custom surveys

Use radio buttons, time and date capture, free text fields and more to shape your survey.

Robust reporting

Comprehensive reporting of results, including time, date and geo-location of response, and device information.

Personalise your surveys

Add images and logos to increase customer confidence and engagement. Also, personalise surveys and forms with recipient information.

Survey scheduling

Set start and end times along with expiration messages allowing to set up automated surveys throughout the year.

Get started with mobile forms surveys

Learn how to create and send a mobile survey online. Our mobile survey tool is easy to use. Sign up for a Vibe Active SMS account today.

Image